Generating Service Level Agreements from User Requirements *

@inproceedings{Davies1999GeneratingSL,
  title={Generating Service Level Agreements from User Requirements *},
  author={Neil Davies and Judy Holyer and A. Stephens and Peter Thompson},
  year={1999}
}
Admitting a call into a network requires confidence that the interaction between that call’s traffic and existing traffic is benign. In making service level agreements this principle is given a monetary value. In this paper we describe the application of a probabilistic approach to call management. This model can be used to derive very conservative performance bounds where this is required, or to evaluate the dynamic probabilities of meeting particular service levels. Introduction A large class… CONTINUE READING