Generating Citizen Trust in E-government Using a Trust Verification Agent : a Research Note

@inproceedings{Tassabehji2006GeneratingCT,
  title={Generating Citizen Trust in E-government Using a Trust Verification Agent : a Research Note},
  author={Rana Tassabehji and Tony Elliman},
  year={2006}
}
This is an eGISE network paper. It is motivated by a concern about the extent to which trust issues inhibit a citizen’s take-up of online public sector services or engagement with public decision and policy making. A citizen’s decision to use online systems is influenced by their willingness to trust the environment and agency involved. This project addresses one aspect of individual “trust” decisions by providing support for citizens trying to evaluate the implications of the security… CONTINUE READING
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