Gendering the Job : Networks and Recruitment at a Call Center

  title={Gendering the Job : Networks and Recruitment at a Call Center},
  author={Roberto M. Fernandez and Lourdes Maritza Ortiz Sosa},
Gender segregation of jobs plays a central role in current research on gender and labor markets, and understanding the mechanisms driving gender segregation has become a key focus of study. While the literature on gender segregation of jobs often invokes gender sorting mechanisms that operate pre-hire, the data that are used to empirically examine these processes are almost always collected on post-hire populations. This lack of fit between theory and data make it dangerous to conclude anything… CONTINUE READING