Gamification: the using of user discussion groups in the software development in e-banking

Abstract

The development of the new software game gave emphasis and importance to the role played by the user discussion group during the development phase; they were sometimes called upon to participate in testing and they contributed to changes that improved the overall software's. Some more concrete methods include discussion groups to stimulate the emergence of… (More)
DOI: 10.1145/2618168.2618173

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