Future Service Models and the Convergence of Functions

@article{Sutton1996FutureSM,
  title={Future Service Models and the Convergence of Functions},
  author={Stuart A. Sutton},
  journal={The Reference Librarian},
  year={1996}
}
  • Stuart A. Sutton
  • Published 1996
  • Computer Science
  • The Reference Librarian
  • This article explores the future of reference librarianship within the context of the enabling technologies that will chart the course of develoment of libraries in the coming decades. It defines a typology of library types ranging from the traditional to the digital in order to explicate shifts in human/machine intermediation and issues of access to both primary and secondary information. It fiames developments in the emerging consultative, value-added model of service that will dominate the… CONTINUE READING
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