Fulcrum for the future: the creation of a values-driven culture.


This article describes the efforts of a small children's specialty hospital to prepare for a difficult period of restructuring in the marketplace by using the organization's core values as a force for direction, stabilization, and leverage. A best practices model was used to identify values that were a central part of the hospital's cultural heritage but were also critical for ensuring future institutional success. Principles for values definition and implementation provide guidance for other health care institutions.

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@article{Taft1999FulcrumFT, title={Fulcrum for the future: the creation of a values-driven culture.}, author={Sue Taft and Kristen L Hawn and John Barber and Jeff Bidwell}, journal={Health care management review}, year={1999}, volume={24 1}, pages={17-32} }