Fruitful Feedback: Positive Affective Language and Source Anonymity Improve Critique Reception and Work Outcomes

@inproceedings{Nguyen2017FruitfulFP,
  title={Fruitful Feedback: Positive Affective Language and Source Anonymity Improve Critique Reception and Work Outcomes},
  author={Duyen T. Nguyen and Thomas Garncarz and Felicia Ng and Laura A. Dabbish and Steven Dow},
  booktitle={CSCW},
  year={2017}
}
Feedback is information that can improve task performance. Online communities, educational forums, and crowd-based feedback platforms all support feedback exchange among a more diverse set of sources than ever before, with greater control over how to moderate this exchange. In this work, we study how the power relationship between the source and receiver and the tone of language influence the recep-tivity, effort, and work performance resulting from online feedback exchange. We conducted an… CONTINUE READING

Figures, Tables, and Topics from this paper.

Explore Further: Topics Discussed in This Paper

Citations

Publications citing this paper.
SHOWING 1-10 OF 11 CITATIONS

Why do Designers in the

  • Creativity & Cognition
  • 2019
VIEW 1 EXCERPT
CITES BACKGROUND

References

Publications referenced by this paper.