From triviality to business tool: the case of Twitter in library and information services delivery.

@inproceedings{Loudon2010FromTT,
  title={From triviality to business tool: the case of Twitter in library and information services delivery.},
  author={Lynn Loudon and Hazel Hall},
  year={2010}
}
This article evaluates microblogging in general, and Twitter in particular, as a professional tool in library and information services provision. It draws on the findings of a study completed in 2010 based on survey and interview responses from over 300 librarian participants. 

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The impact of Twitter on libraries: a critical review of the literature

  • The Electronic Library
  • 2015
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