From efficiency to flexibility: the strategic use of information in the airline industry

@article{Monteiro1996FromET,
  title={From efficiency to flexibility: the strategic use of information in the airline industry},
  author={Lu{\'i}s Monteiro and Stuart Macdonald},
  journal={J. Strategic Inf. Sys.},
  year={1996},
  volume={5},
  pages={169-188}
}
This thesis is an empirical investigation of the strategic use of information in the airline industry, and explores the development of competition in the airline industry from an information perspective. The research traces the evolution in the environmental conditions facing airlines from World War I to the present. The research also analyses evolution of the uses of information. Information is an enabler, allowing things to be done, but information can also be a resource in itself. The… CONTINUE READING

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