Four-Dimensional Sustainable E-Services

  title={Four-Dimensional Sustainable E-Services},
  author={Maryam Razavian and Giuseppe Procaccianti and Damian Andrew Tamburri},
E-services are not sustainable, unless specifically designed for sustainability along four dimensions (4D): economical, technical, environmental, and social. Designing 4D-sustainable eservices is very complex, mainly due to the many challenges in communicating and assessing sustainability. This paper proposes a conceptual model that identifies the core elements of 4Dsustainable e-services. Our goal is to enhance the shared understanding amongst sustainability stakeholders, while easing… CONTINUE READING