Fostering trust in virtual project teams: Towards a design framework grounded in a TrustWorthiness ANtecedents (TWAN) schema

@article{Rusman2010FosteringTI,
  title={Fostering trust in virtual project teams: Towards a design framework grounded in a TrustWorthiness ANtecedents (TWAN) schema},
  author={Ellen Rusman and Jan van Bruggen and Peter B. Sloep and Rob Koper},
  journal={Int. J. Hum.-Comput. Stud.},
  year={2010},
  volume={68},
  pages={834-850}
}
Several collaboration problems in virtual project teams that work in knowledge-intensive contexts can be attributed to a hampered process of interpersonal trust formation. Solutions to trust formation problems need to be based on an understanding of how interpersonal trust forms in face-to-face project teams as well as on insight into how this process differs in virtual teams. Synthesizing literature from various disciplines, we propose a model for the formation of interpersonal trust between… CONTINUE READING
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