Fluid approximations of many-server queues with delayed feedback and heterogeneous service and patience times

Cite this paper

@article{Kang2013FluidAO, title={Fluid approximations of many-server queues with delayed feedback and heterogeneous service and patience times}, author={Weining Kang and Hongyuan Lu and Guodong Pang}, journal={SIGMETRICS Performance Evaluation Review}, year={2013}, volume={41}, pages={46-48} }