Fluid Limits of Many-servers Queues with Reneging

  title={Fluid Limits of Many-servers Queues with Reneging},
  author={Kavita Ramanan},
This work considers a many-server queueing system in which impatient customers with i.i.d., generally distributed service times and i.i.d., generally distributed patience times enter service in the order of arrival and abandon the queue if the time before possible entry into service exceeds the patience time. The dynamics of the system is represented in terms of a pair of measure-valued processes, one that keeps track of the waiting times of the customers in queue and the other that keeps track… CONTINUE READING
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