Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case

@article{deMenezes2011FlexibleWA,
  title={Flexible Working and Performance: A Systematic Review of the Evidence for a Business Case},
  author={Lilian M. de Menezes and Clare Kelliher},
  journal={ERN: Other Organizations \& Markets: Personnel Management (Topic)},
  year={2011}
}
Interest in the outcomes of flexible working arrangements (FWAs) dates from the mid-1970s, when researchers attempted to assess the impact of flexitime on worker performance. This paper reviews the literature on the link between FWAs and performance-related outcomes. Taken together, the evidence fails to demonstrate a business case for the use of FWAs. This paper attempts to explain the findings by analysing the theoretical and methodological perspectives adopted, as well as the measurements… Expand
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