Five Reasons for Scenario-based Design

@article{Carroll1999FiveRF,
  title={Five Reasons for Scenario-based Design},
  author={John M. Carroll},
  journal={Interacting with Computers},
  year={1999},
  volume={13},
  pages={43-60}
}
Scenarios of human-computer interaction help us to understand and to create computer systems and applications as artifacts of human activity Ñas things to learn from, as tools to use in one's work, as media for interacting with other people. Scenario-based design of information technology addresses five technical challenges: Scenarios evoke reflection in the content of design work, helping developers coordinate design action and reflection. Scenarios are at once concrete and flexible, helping… CONTINUE READING
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