Finding Usability and Communicability Problems for Transactional Web Applications

@article{Alarcn2013FindingUA,
  title={Finding Usability and Communicability Problems for Transactional Web Applications},
  author={Carlos Alarc{\'o}n and Francisca Medina and Rodolfo Villarroel},
  journal={IEEE Latin America Transactions},
  year={2013},
  volume={12},
  pages={23-28}
}
Today the amount of web applications has grown exponentially and the number of both novice and experienced users decided to experiment with these applications has increased. However, there has been a large increase in problems when the user interacts with those applications. Therefore, a study was made in order to ensure the quality of web applications. To achieve this, a usability methodology for transactional web applications was applied first, where a considerable number of problems… CONTINUE READING

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