Feeling and believing: the influence of emotion on trust.
@article{Dunn2005FeelingAB, title={Feeling and believing: the influence of emotion on trust.}, author={Jennifer Dunn and Maurice E. Schweitzer}, journal={Journal of personality and social psychology}, year={2005}, volume={88 5}, pages={ 736-48 } }
The authors report results from 5 experiments that describe the influence of emotional states on trust. They found that incidental emotions significantly influence trust in unrelated settings. Happiness and gratitude--emotions with positive valence--increase trust, and anger--an emotion with negative valence--decreases trust. Specifically, they found that emotions characterized by other-person control (anger and gratitude) and weak control appraisals (happiness) influence trust significantly…
1,052 Citations
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