Feedback Design for the Control of a Dynamic Multitasking System: Dissociating Outcome Feedback From Control Feedback

@article{Neth2008FeedbackDF,
  title={Feedback Design for the Control of a Dynamic Multitasking System: Dissociating Outcome Feedback From Control Feedback},
  author={Hansj{\"o}rg Neth and S. Khemlani and Wayne D. Gray},
  journal={Human Factors: The Journal of Human Factors and Ergonomic Society},
  year={2008},
  volume={50},
  pages={643 - 651}
}
Objective: We distinguish outcome feedback from control feedback to show that suboptimal performance in a dynamic multitasking system may be caused by limits inherent to the information provided rather than human resource limits. Background: Tardast is a paradigm for investigating human multitasking behavior, complex system management, and supervisory control. Prior research attributed the suboptimal performance of Tardast operators to poor strategic task management. Methods: We varied the… Expand
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