Failure to keep clinic appointments: implications for residency education and productivity.

@article{Hixon1999FailureTK,
  title={Failure to keep clinic appointments: implications for residency education and productivity.},
  author={Allen L Hixon and Roger W. Chapman and James Nuovo},
  journal={Family medicine},
  year={1999},
  volume={31 9},
  pages={627-30}
}
BACKGROUND AND OBJECTIVES Missed clinic appointments significantly impact continuity of care, resident education, and clinical productivity. This national survey analyzed the awareness of family practice residency clinics regarding their missed appointment rate and the use of reminder systems. METHODS We mailed a questionnaire to all 468 family practice residency programs in the United States and mailed two follow-up surveys to nonrespondents. RESULTS The overall survey response rate was 60… CONTINUE READING

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