Failure of Knowledge Management Systems in the Financial Services Industry

Abstract

The success of information systems (IS) and especially knowledge management systems (KMS) is defined through the acceptance and usage of them. Directly after the implementation the initial success of such systems starts with a relatively good acceptance and usage. When the first hype is over the problems of the systems become evident and the acceptance and… (More)

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Cite this paper

@inproceedings{Laumer2012FailureOK, title={Failure of Knowledge Management Systems in the Financial Services Industry}, author={Sven Laumer}, year={2012} }