Factors influencing quality of experience of commonly used mobile applications

@article{Ickin2012FactorsIQ,
  title={Factors influencing quality of experience of commonly used mobile applications},
  author={Selim Ickin and Katarzyna Wac and Markus Fiedler and Lucjan Janowski and Jin-Hyuk Hong and Anind K. Dey},
  journal={IEEE Communications Magazine},
  year={2012},
  volume={50}
}
Increasingly, we use mobile applications and services in our daily life activities, to support our needs for information, communication or leisure. However, user acceptance of a mobile application depends on at least two conditions: the application's perceived experience, and the appropriateness of the application to the user's context and needs. However, we have a weak understanding of a mobile user's quality of experience (QoE) and the factors influencing it. This article presents a 4-week… CONTINUE READING
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