Factors for Adopting ERP as SaaS amongst SMEs: The Customers vs. Vendor Point of View

  title={Factors for Adopting ERP as SaaS amongst SMEs: The Customers vs. Vendor Point of View},
  author={Jorge Rodrigues and Pedro Miguel Fernandes Ruivo and Bj{\"o}rn Johansson and Tiago Oliveira},
  journal={Inf. Resour. Manag. J.},
This paper identifies the factors for adopting Enterprise Resource Planning ERP delivered as Software-as-a-Service SaaS among small and medium enterprises SMEs. The authors conducted a two phases' qualitative-methodology: interviews with 20 experts from SaaS vendor Microsoft and a case-study with executives in three organizations which implemented vendor's ERP as SaaS customers. The vendor identified 10 factors for adoption-Costs, Security, Availability, Usability, Implementation, Ubiquity… 

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