Factors associated with older patients' satisfaction with care in an inner-city emergency department.

@article{Nerney2001FactorsAW,
  title={Factors associated with older patients' satisfaction with care in an inner-city emergency department.},
  author={M P Nerney and Marshall H. Chin and Ling Jin and Theodore G. Karrison and James D. Walter and Robert A. Mulliken and Annette C. Miller and D{\'e}on Cox Hayley and Peter D Friedmann},
  journal={Annals of emergency medicine},
  year={2001},
  volume={38 2},
  pages={
          140-5
        }
}
STUDY OBJECTIVES We sought to assess older patients' satisfaction with care in the emergency department and to identify factors associated with global satisfaction with care. METHODS We performed a prospective cohort study of 778 patients 65 years of age and older presenting to an urban academic ED between 1995 and 1996, of whom 79% were black and 63% were female. A baseline survey at presentation to the ED asked for demographic information, medical history, and health-related quality of life… CONTINUE READING
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