Factors Affecting Customer Satisfaction of Mobile Services in Yemen

  • Hashed Ahmed Nasser, Md. Salleh, Hamid mahmood Gelaidan
  • Published 2012

Abstract

The aim of this study is to find out the customer’s satisfaction with Yemeni Mobile service providers. Th is study examined the relationship between perceived quality, perceived value, customer expectation, and corporate image with customer satisfaction. The result of this study is based on data gathered online from 118 academic staff in public universit… (More)

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Cite this paper

@inproceedings{Nasser2012FactorsAC, title={Factors Affecting Customer Satisfaction of Mobile Services in Yemen}, author={Hashed Ahmed Nasser and Md. Salleh and Hamid mahmood Gelaidan}, year={2012} }