Facilitators and barriers to implementing electronic referral and/or consultation systems: a qualitative study of 16 health organizations

@inproceedings{Tuot2015FacilitatorsAB,
  title={Facilitators and barriers to implementing electronic referral and/or consultation systems: a qualitative study of 16 health organizations},
  author={Delphine S Tuot and Kiren Leeds and Elizabeth J Murphy and Urmimala Sarkar and Courtney Rees Lyles and Tekeshe A. Mekonnen and Alice H M Chen},
  booktitle={BMC health services research},
  year={2015}
}
BACKGROUND Access to specialty care remains a challenge for primary care providers and patients. Implementation of electronic referral and/or consultation (eCR) systems provides an opportunity for innovations in the delivery of specialty care. We conducted key informant interviews to identify drivers, facilitators, barriers and evaluation metrics of diverse eCR systems to inform widespread implementation of this model of specialty care delivery. METHODS Interviews were conducted with leaders… CONTINUE READING
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