Facilitating Process Analysis through Visualising Process History: Experiences with a Dutch Municipality

Abstract

Nowadays vast quantities of data are stored as a result of the operation of software systems and devices. The analysis of this data can provide valuable insights. In the field of Business Process Management, event logs may provide valuable information for business process improvement. This is the realm of process mining, an area which has provided many… (More)

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@inproceedings{Leoni2012FacilitatingPA, title={Facilitating Process Analysis through Visualising Process History: Experiences with a Dutch Municipality}, author={Massimiliano de Leoni and Joos C. A. M. Buijs and Wil M. P. van der Aalst and Arthur H. M. ter Hofstede}, year={2012} }