Face-to-Face Versus Computer-Mediated Communication: A Synthesis of the Experimental Literature

  title={Face-to-Face Versus Computer-Mediated Communication: A Synthesis of the Experimental Literature},
  author={Prashant Bordia},
  journal={Journal of Business Communication},
  pages={118 - 99}
  • P. Bordia
  • Published 1997
  • Psychology
  • Journal of Business Communication
This paper synthesizes the findings of published experimental studies (n = 18) that compared face-to-face (FTF) and computer-mediated communication (CMC). The literature is pulled together by way of ten propositions, each pre sented with the supporting evidence. In general, discussions on CMC take longer, produce more ideas, and have greater equality of participation. There is reduced normative pressure and poorer comprehension of the discussion in CMC. Findings regarding quality of performance… Expand

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