Extracting implicit features in online customer reviews for opinion mining

  title={Extracting implicit features in online customer reviews for opinion mining},
  author={Yu Zhang and Weixiang Zhu},
As the number of customer reviews grows very rapidly, it is essential to summarize useful opinions for buyers, sellers and producers. One key step of opinion mining is feature extraction. Most existing research focus on finding explicit features, only a few attempts have been made to extract implicit features. Nearly all existing research only concentrate on product features, few has paid attention to other features that relates to sellers, services and logistics. Therefore in this paper, we… CONTINUE READING
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