2 Citations
Customer-oriented change management for ERP systems
- BusinessCompSysTech
- 2014
A conceptual customer-oriented solution that provides data about the change scope and essentiality for each individual customer is proposed.
Customer Oriented Management of Changes in ERP Systems: The Vendor's Side
- Business, Computer ScienceBIR
- 2014
In the suggested conceptual customer-oriented solution, the conjoint assessment evaluates the size, the scope and the essentiality of ERP changes in order to provide data on changes for a particular customer.