Extending Critical Success Factors Methodology to Facilitate Broadly Participative Information Systems Planning

@article{Peffers2003ExtendingCS,
  title={Extending Critical Success Factors Methodology to Facilitate Broadly Participative Information Systems Planning},
  author={Ken Peffers and Charles E. Gengler and Tuure Tuunanen},
  journal={J. of Management Information Systems},
  year={2003},
  volume={20},
  pages={51-85}
}
We extend critical success factors (CSF) methodology to facilitate participation by many people within and around the organization for information systems planning. The resulting new methodology, called “critical success chains (CSC),” extends CSF to explicitly model the relationships between IS attributes, CSF, and organizational goals. Its use is expected to help managers to (1) consider a wider range of development ideas, (2) better balance important strategic, tactical and operational… CONTINUE READING

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