Exploring the black box of task-technology fit

  title={Exploring the black box of task-technology fit},
  author={Judith Gebauer and Mark Ginsburg},
  journal={Commun. ACM},
Task−technology fit has been developed as a diagnostic tool to determine whether information systems meet user needs, and has been demonstrated to have a positive impact on the effectiveness of various types of information systems, such as group support systems and management support systems. Despite empirical evidence for the relevance of task−technology fit to improve information system effectiveness, the theory of task−technology fit provides little guidance of how to determine and… CONTINUE READING

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