Exploring the Impact of ICT in CPFR: A Case Study of an APS System in a Norwegian Pharmacy Supply Chain

  title={Exploring the Impact of ICT in CPFR: A Case Study of an APS System in a Norwegian Pharmacy Supply Chain},
  author={Maria Kollberg Thomassen and Heidi C. Dreyer and Patrik Jonsson},
This study aims at exploring how ICT affects CPFR with focus on information flows in planning and control processes. A case study of a pharmacy supply chain in Norway is conducted to investigate process changes related to an APS system implemented to support a CPFR initiative. Process changes are investigated in view of enhanced information, automated processes and organizational transformation. This study shows that the main impact of ICT is associated with enhanced information flows and… CONTINUE READING

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