Exploring the Effect of Confusion in Discussion Forums of Massive Open Online Courses

@article{Yang2015ExploringTE,
  title={Exploring the Effect of Confusion in Discussion Forums of Massive Open Online Courses},
  author={Diyi Yang and Miaomiao Wen and I. Howley and R. Kraut and C. Ros{\'e}},
  journal={Proceedings of the Second (2015) ACM Conference on Learning @ Scale},
  year={2015}
}
Thousands of students enroll in Massive Open Online Courses~(MOOCs) to seek opportunities for learning and self-improvement. However, the learning process often involves struggles with confusion, which may have an adverse effect on the course participation experience, leading to dropout along the way. In this paper, we quantify that effect. We describe a classification model using discussion forum behavior and clickstream data to automatically identify posts that express confusion. We then… Expand
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Interventions to Regulate Confusion during Learning