Exploring a Differentiated Approach to Total Cost of Ownership

@article{Zachariassen2010ExploringAD,
  title={Exploring a Differentiated Approach to Total Cost of Ownership},
  author={Frederik Zachariassen and Jan Stentoft Arlbj\orn},
  journal={Industrial Management and Data Systems},
  year={2010},
  volume={111},
  pages={448-469}
}

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