Corpus ID: 8828388

Exploring Tourist Satisfaction with Mobile Experience Technology

  title={Exploring Tourist Satisfaction with Mobile Experience Technology},
  author={Jung Kook Lee and Juline E. Mills},
  journal={International Management Review},
[Abstract] Wireless access with handheld devices is a promising addition to the WWW and traditional electronic business. Handheld devices provide convenience, portable access, and large amounts of information to travelers. Tourism presents considerable potential for the use of new mobile technologies; however, limited research exists on mobile users' perspectives with regard to satisfaction towards mobile technology. There is a need to develop an understanding of travelers' satisfaction with… Expand

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