Expert recommender systems in practice: evaluating semi-automatic profile generation

  title={Expert recommender systems in practice: evaluating semi-automatic profile generation},
  author={Tim Reichling and Volker Wulf},
Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this… CONTINUE READING
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