Experiments in group decision making: Communication process and outcome in face-to-face versus computerized conferences.

@article{Hiltz1986ExperimentsIG,
  title={Experiments in group decision making: Communication process and outcome in face-to-face versus computerized conferences.},
  author={S. R. Hiltz and K. Johnson and M. Turoff},
  journal={Human Communication Research},
  year={1986},
  volume={13},
  pages={225-252}
}
  • S. R. Hiltz, K. Johnson, M. Turoff
  • Published 1986
  • Psychology
  • Human Communication Research
  • A 2 × 2 factorial design was used to explore the process and outcome of small group problem-solving discussions for two modes of communication (face-to-face and computerized conferencing) and two types of tasks (a qualitative human relations task and a scientific ranking test with a criterion solution). Interaction process was coded using Bales Interaction Process Analysis. There were two to three times as many communication units in the face to-face groups consisting of five members each as in… CONTINUE READING
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