Experiences of disability consumer-directed care users in Australia: results from a longitudinal qualitative study.

@article{Ottmann2009ExperiencesOD,
  title={Experiences of disability consumer-directed care users in Australia: results from a longitudinal qualitative study.},
  author={Goetz F Ottmann and Carmel Laragy and Michelle Haddon},
  journal={Health & social care in the community},
  year={2009},
  volume={17 5},
  pages={466-75}
}
The rapidly growing body of literature suggests that Consumer-directed Care (CDC) has the potential to empower consumers and improve the flexibility and quality of care. However, reports highlighting quality and risk concerns associated with CDC focusing on a longer time frame have been few. This paper presents the findings from a qualitative longitudinal evaluation of an Australian CDC programme. Focusing on the period between 2003 and 2008, it reports on the experiences of 12 families caring… CONTINUE READING