Experience-based service provider selection in agent-mediated E-Commerce

@article{Sensoy2007ExperiencebasedSP,
  title={Experience-based service provider selection in agent-mediated E-Commerce},
  author={Murat Sensoy and F. Canan Pembe and Hande Zirtiloglu and Pinar Yolum and Ayse Basar Bener},
  journal={Eng. Appl. of AI},
  year={2007},
  volume={20},
  pages={325-335}
}
For a given service demand, it is necessary to select a suitable service provider among many possibilities. An accurate selection is difficult when consumers do not have a significant history with many of the service providers and thus need to interact with others to make informed selections. In traditional approaches, consumers rate the service providers and exchange these ratings among each other. Contrary to traditional, rating-based service provider selection, this paper advocates an… CONTINUE READING

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