Expectations, observations, and violations: Comparing their effects on course ratings

@article{Gigliotti1987ExpectationsOA,
  title={Expectations, observations, and violations: Comparing their effects on course ratings},
  author={R. Gigliotti},
  journal={Research in Higher Education},
  year={1987},
  volume={26},
  pages={401-415}
}
  • R. Gigliotti
  • Published 1987
  • Psychology
  • Research in Higher Education
Knowledgeable observers generally agree that students can give reasonably unbiased assessments of their classes, as long as proper instruments and procedures are used. These same observers agree, however, that more research is needed to understand the subtle dynamics which affect evaluations. Students' expectations (obtained on the first day) and the violation of these expectations are two possible factors. Their effects on students' final interest and future intentions are compared with… Expand

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