Expectation management in child-robot interaction

  title={Expectation management in child-robot interaction},
  author={Mike Ligthart and Olivier A. Blanson Henkemans and Koen V. Hindriks and Mark A. Neerincx},
  journal={2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN)},
Children are eager to anthropomorphize (ascribe human attributes to) social robots. As a consequence they expect a more unconstrained, substantive and useful interaction with the robot than is possible with the current state-of-the art. In this paper we reflect on several of our user studies and investigate the form and role of expectations in child-robot interaction. We have found that the effectiveness of the social assistance of the robot is negatively influenced by misaligned expectations… CONTINUE READING

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