Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace

  title={Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace},
  author={Marcel M. Robles},
  journal={Business Communication Quarterly},
  pages={453 - 465}
  • M. Robles
  • Published 8 October 2012
  • Business
  • Business Communication Quarterly
Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard skills. This study identified the top 10 soft skills as perceived the most important by business executives: integrity, communication, courtesy… 

Figures and Tables from this paper

Great Expectations

Skills are understood as key issues in the labour market and conceptualised as individual attributes needed to perform competent work. The distinction between hard and soft skills is one of the most

The Value of Soft-Skills in the Accounting Profession: Perspectives of Current Accounting Students

There were fewer gaps in what students perceived as being important in the accounting profession and how prepared they are in fulfilling the expectations, and the universities were placing more emphasis on developing these soft skills that have shown to be beneficial in students’ careers.

A grounded theory model for the soft skills development of community college students

Soft skills, also known as employability skills, among other names, are those nontechnical, sometimes intangible skills such as work ethic, communication, problem solving, teamwork, and others that

Soft Skills as Employability Skills: Fundamental Requirement for Entry-level Jobs

In spite of the fact that the term ‘soft skills’ is new in our context, it has a wide range of implications and effects. Soft skills are intangible, nontechnical, personality-specific skills that

Employee Soft Skills and Organizational Culture: An Exploratory Case Study

Students seek higher education to obtain better employment. While employers value soft skills at least as much as academic knowledge, the soft skills literature is without consensus as to which of

Employers' Emphasis on Technical Skills and Soft Skills in Job Advertisements

This study examined the emphasis placed on technical and soft skills in job advertisements for various industries. A total of 105 job advertisements in newspapers and jobstreet.com were analysed. The

Are Soft skills Important in the Workplace? - A Preliminary Investigation in Malaysia

Soft skills are described as career traits that employees should possess, such as leadership skills, communication skills, a positive work attitude and teamwork. In the twenty-first century

The soft skills of accounting graduates: perceptions versus expectations

ABSTRACT In recent years, changes in business, new technology, and greater competitiveness and dynamism have all resulted in a need for new skills. This study focuses on soft skills in accounting

Students’ Perceptions of Soft Skills: A Case Study at a Vocational Institution

In today's highly global market, student soft skill acquisition is becoming increasingly important. Most employers now tend to employ graduates who have both hard and soft skills. Some firms are also

Employers’ Satisfaction on the Performance of New College Graduates

Employers’ feedback on the performance of new college graduates is an important piece of information that schools must consider to determine the relevance and responsiveness of their curriculum,



Essential Soft Skills for Success in the Twenty-First Century Workforce as Perceived by Business Educators

Abstract Background: Soft skills describe career attributes that individuals should possess, such as team skills, communication skills, ethics, time-management skills, and an appreciation for

Study on the Nature of Impact of Soft Skills Training Programme on the Soft Skills Development of Management Students

The education as well as the market scenario is changing very fast. A decade ago, those individuals who had a brilliant academic record with added work experience were well sought after by most of

A Managerial Perspective: Oral Communi cation Competency Is Most Important for Business Students in the Workplace Jeanne D. Maes

Results of two studies show that oral communication is the most important competency for college graduates entering the workforce, and that the oral skills most important for entry level graduates

An Analysis of Skills and Competencies of Full Service Hotel Technology Managers

ABSTRACT A survey of 104 hotel managers was conducted to identify the Information Technology (IT) skills and other competencies needed by IT managers at the hotel property level. A factor analysis

Integrating Soft Skills Through Active Learning In The Management Classroom

This article discusses how active learning can be used to develop soft skills required by managers of contemporary organizations. Findings from course materials developed in response to business and

Fostering deep and elaborative learning and generic (soft) skill development: the strategic use of case studies in accounting education

It is vital that accounting educators take responsibility for the development of students' generic (soft) skills in conjunction with, discipline-specific skills. Research indicates that the typical

Education Without Boundaries: Faculty Training And Support

This paper looks at two specific issues related to faculty success in the online classroom. The first, an effective faculty training program, is crucial in building a cadre of competent online

Communication: soft skill, hard impact?

AbstractOften the mere mention of the importance of communication causes less than positive reactions in healthcare professionals.The assumption is that communication is a fundamental skill that

Why Can't We All Just Get Along?

This is usually a 2-step process of assessing readiness for liberation using a spontaneous breathing trial (SBT) to assess whether a patient is ready for liberation from mechanical ventilation.

Communication breakdown.