Exchanging information: patients' views on health care.


Patient support systems in Wales, including information services, are delivered by front line staff rather than dedicated support services teams. This article discusses an evaluation of patients' healthcare information experiences in primary and secondary care settings, and argues that front line staff are improving care by encouraging a communicative… (More)


Cite this paper

@article{Wilson2009ExchangingIP, title={Exchanging information: patients' views on health care.}, author={Christine Wilson and Bridie Jones and Allyson Lipp}, journal={Nursing management}, year={2009}, volume={16 3}, pages={30-4} }