Evolution towards excellence: use of business excellence programs by Canadian organizations
@article{Boys2005EvolutionTE, title={Evolution towards excellence: use of business excellence programs by Canadian organizations}, author={Kathryn A. Boys and A. Wilcock and S. Karapetrovic and M. Aung}, journal={Measuring Business Excellence}, year={2005}, volume={9}, pages={4-15} }
Purpose – The purpose of this study is to explore the broad issues related to business excellence and the application of such programs.Design/methodology/approach – In brief, this study investigated the use of business excellence programs including the use of the ISO 9000:2000 series of standards, by Canadian organizations. The results of a national survey on the use of business excellence programs are reported.Findings – The use of business excellence programs by Canadian organizations appears… CONTINUE READING
Tables from this paper
Tables
29 Citations
References
SHOWING 1-10 OF 20 REFERENCES
The ISO 9000 series as a tool for organisational change: Is there a case?
- Business, Computer Science
- Bus. Process. Manag. J.
- 2001
- 50
An investigation into issues related to the latest version of iso 9000
- Computer Science, Engineering
- 2005
- 102