Evolution of co-production in the information age: crowdsourcing as a model of web-based co-production in Korea

@article{Moon2018EvolutionOC,
  title={Evolution of co-production in the information age: crowdsourcing as a model of web-based co-production in Korea},
  author={M. Jae Moon},
  journal={Policy and Society},
  year={2018},
  volume={37},
  pages={294 - 309}
}
  • M. Moon
  • Published 3 July 2018
  • Political Science
  • Policy and Society
Abstract Revisiting the concept and typology of co-production, this study discusses web-based co-production and crowdsourcing of public services, in particular, how information communication technology changes the nature of co-production and how citizens and governments collaborate in designing and producing public services. With the advent of social media and continued development of web technologies, for example, open government initiatives taken by many countries facilitate web-based… 
Co-production of Public Service and Information Technology: A Literature Review
TLDR
The results of the review show three models of ICT-enabled co-production: (1) Citizen-sourcing; (2) Automatic Co-production; (3) Government as an Open Platform, each with its unique features in terms of citizens’ contributions, Citizens’ capacities, and government openness.
A Comparative Analysis of Co-Production in Public Services
The purpose of this study is to explore conceptual approaches in co-production studies and to examine current research trends of the study. The conceptual paper includes research articles related to
Collaborative Innovation in Public Administration: Theoretical Background and Research Trends of Co-Production and Co-Creation
This paper presents the results of the content analysis of 139 Web of Science papers focused on collaborative innovation with external stakeholders of public administration, specifically on
Citizen’s Participation as Co-Producer in Licensing
. To improve the image of the bureaucracy, which is still complicated and difficult, causing the public's reluctance to take care of their own permits, the one-stop integrated service and investment
ICT-Based Co-production: A Public Values Perspective
The promise of co-production is increased legitimacy, efficiency and effectiveness and the rise of digital technologies re-invigorates this promise. Often neglected in analyses of ICT-based
A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation
The public sector is facing significant challenges regarding public services provision, including declination of users’ trust and limited resources. An alternative approach to traditional public
Institutionalizing innovation in welfare local services through co-production: toward a Neo-Weberian State?
Innovative practices based on the involvement of citizens as co-producers of welfare local services have been increasingly adopted by the public sector to effectively tackle emerging social
Review of Digital Citizen Engagement (DCE) Platform: A Case Study of MyGov of Government of India
TLDR
The following paper attempts to delineate upon these challenges from political, social and technical perspective and attempts to formulate some suggestions that can help MyGov to counter the challenges.
Shifting from Old Open Government to New Open Government: Four Critical Dimensions and Case Illustrations
Abstract Entering the 2000s, the open government movement along with open data policy gradually has taken over NPM, a long-standing global government reform for more than two decades. Despite the
Crowdsourcing and open innovation: a systematic literature review, an integrated framework and a research agenda
In recent years, Open Innovation (OI) and crowdsourcing have been very popular topics in the innovation management literature, attracting significant interest and attention, and inspiring a rich
...
...

References

SHOWING 1-10 OF 24 REFERENCES
Co-production: The State of the Art in Research and the Future Agenda
In this introductory article to the thematic issue, our aim is to discuss the state of the art in research on co-production of public services. We define co-production, for the purpose of this
Public services management and co-production in multi-level governance settings
From a normative stance, co-production has been recommended at all stages of the public service cycle. However, previous empirical studies on co-production have neglected the question of how to make
Citizens and co-production of welfare services
Abstract A growing number of scholars question the sustainability of liberal representative democracy and a welfare state dominated by the big organizations in both the public and private sectors.
(Co)-Contamination as the Dark Side of Co-Production: Public value failures in co-production processes
Abstract Co-production is associated with the expanding role that citizens and other third-party actors assume in the development and delivery of public services. While there are benefits to
A public management road less travelled: Clients as co-producers of public services
Since the end of the 1970s, alternatives to internal government production of public services have assumed increasing prominence. The most important of these has been contracting out, but a less
Co-Production, Interdependence and Publicness: Extending public service-dominant logic
Abstract This article argues that while the idea of public service-dominant logic (PSDL) has much to offer, there remains room to extend it. First, the article fine-tunes the argument that
Co-production in an Information Age: Individual and Community Engagement Supported by New Media
Social interactions in every domain of human activity are transformed through the use of new media. This study provides a preliminary assessment of the value of new media for co-production between
It Takes Two to Tango? Understanding the Co‐Production of Public Services by Integrating the Services Management and Public Administration Perspectives
We propose an important theoretical development for our understanding of the co‐production of public services. It combines the insights from both public administration and services management theory
Beyond Engagement and Participation: User and Community Coproduction of Public Services
In recent years, there has been a radical reinterpretation of the role of policy making and service delivery in the public domain. Policy making is no longer seen as a purely top-down process but
...
...