Evolution of IT Use: A Case of Business Intelligence System Transition

  title={Evolution of IT Use: A Case of Business Intelligence System Transition},
  author={Paul Glowalla and Christoph Rosenkranz and Ali Sunyaev},
Business intelligence (BI) becomes increasingly important and is an evolving topic in research and practice. The evolvement of BI, the flexibility of BI systems, and their context-dependency entail diverse and partially contradicting results on BI system use and outcomes. This study examines how and why BI systems are used differently and what the entailing outcomes are. With the theoretical lens of affordances, we account for non-deterministic BI results. We conceptualize constraints… CONTINUE READING

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