Evaluation of patient satisfaction in gastrointestinal endoscopy.

  title={Evaluation of patient satisfaction in gastrointestinal endoscopy.},
  author={Antonio S{\'a}nchez Del R{\'i}o and Juan Salvador Baudet and Onofre Alarc{\'o}n Fern{\'a}ndez and Ivan Morales and Mar{\'i}a Del Rosario Socas},
  journal={European journal of gastroenterology & hepatology},
  volume={19 10},
OBJECTIVE Patient satisfaction questionnaires are a useful method for detecting opportunities for improvement on the basis of patient opinion. The aim of this study was to identify by means of a satisfaction questionnaire the main reasons for dissatisfaction in patients undergoing gastrointestinal endoscopy. PATIENTS AND METHODS Five hundred and thirty-seven patients (age 49+/-15 years, 53% women) who attended a gastrointestinal endoscopy unit were interviewed 3 weeks after undergoing upper… CONTINUE READING
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