Evaluating the impact of office automation on top management communication

  title={Evaluating the impact of office automation on top management communication},
  author={James H. Carlisle},
  booktitle={AFIPS '76},
This paper is concerned with the impact of new communication technologies on the effectiveness of top management decisionmakers. Word processing technology is only the beginning of a revolution in office automation and managerial communication which will include teleconferencing, electronic mail, and wide availability of personal computer-based systems. The potential problems and benefits must be considered in the context of the overall communication system and management needs of an… 

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Word Processing and the Computerized Office

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The Nature of Managerial Work, New York

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The Future-Oriented Corporation," Business Horizons

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Observation Methods for Human Dialogue, ISI/RR-75-33

  • Marina del Rey, CA: Information Sciences Institute,
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