Evaluating the Post-Delivery Fault Reporting and Correction Process in Closed-Source and Open-Source Software

@article{Yu2007EvaluatingTP,
  title={Evaluating the Post-Delivery Fault Reporting and Correction Process in Closed-Source and Open-Source Software},
  author={Liguo Yu and Kai Chen},
  journal={Fifth International Workshop on Software Quality (WoSQ'07: ICSE Workshops 2007)},
  year={2007},
  pages={8-8}
}
  • Liguo Yu, Kai Chen
  • Published in
    Fifth International Workshop…
    2007
  • Computer Science
  • Post-delivery fault reporting and correction are important activities in the software maintenance process. It is worthwhile to study these activities in order to understand the difference between open-source and closed-source software products from the maintenance perspective. This paper proposes three metrics to evaluate the post-delivery fault reporting and correction process, the average fault hidden time, the average fault pending time, and the average fault correction time. An empirical… CONTINUE READING

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