Evaluating intelligent knowledge systems: experiences with a user-adaptive assistant agent


This article examines experiences in evaluating a user-adaptive personal assistant agent designed to assist a busy knowledge worker in time management. We examine the managerial and technical challenges of designing adequate evaluation and the tension of collecting adequate data without a fully functional, deployed system. The CALO project was a seminal… (More)
DOI: 10.1007/s10115-016-1011-3


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